Heretics Bundle Pack
Heretics Bundle Pack
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Description
Description
Dusty Green is proud to present the finest selection of organically grown CBD products, infused with delicious fruity flavours specially designed for your enjoyment. What’s more, we offer additional gifts and exclusive offers with every purchase, giving you added value for your investment. Rest assured that our commitment to price is second to none, making us the most cost-effective option for CBD products, with delivery available to all parts of Europe and the UK.
Heretic Pack :
- 20g heretic
- 5 pre-roll
Shipping & Returns
Shipping & Returns
Shipping and Returns Policy
At Tonic Vault, customer satisfaction is our number one priority. We strive to provide you with exceptional service and ensure a smooth shopping experience. Please read our Shipping and Returns Policy below to understand how we handle shipping and returns.
Shipping:
Order Processing and Dispatch:
We process and dispatch orders every work day, Monday to Friday.
All orders placed before 1 pm will be processed and dispatched on the same day.
Orders placed after 1 pm will be processed and dispatched on the following work day.
Shipping Methods:
We offer reliable shipping methods to ensure timely delivery of your products.
The available shipping options will be displayed during the checkout process.
Please note that shipping times may vary based on your location and chosen shipping method.
Returns:
Customer Satisfaction Guarantee:
If for any reason you are unhappy with any of our products, we are here to assist you.
Your satisfaction is our priority, and we want to make things right.
Return Process:
To initiate a return, simply reach out to us via email at enquiries@tonicvault.co.uk.
Our customer support team will guide you through the return process.
We will provide you with a full refund and simple instructions on how to return the product free of charge.
Conditions for Returns:
We accept returns for any reason, whether it's a product quality issue or simply a change of preference.
Returns must be initiated within 30 days from the date of purchase.
Refund Process:
The refund will be processed using the original payment method used during the purchase.
Please allow a reasonable amount of time for the refund to reflect in your account.
Additional Notes:
If you have any questions or concerns regarding our Shipping and Returns Policy, please don't hesitate to reach out to us. We are always here to help and ensure your satisfaction with our products and services.
FAQs
How long does Delivery take?
If ordered before 2pm (excluding Sunday) we aim to ship the same day for next day delivery
My Order Hasn’t turned up
With the current national crisis due to Covid – some parcels may be delayed, this is not always the case but it can happen, for Special next delivery we ask to wait 5 business from shipping before we can declare the parcel lost, for standard next day delivery we ask for 10 business days from shipping (Royal Mail Guidelines) Please note delayed parcels are quite rare, but in the case it happens we always resend or refund the product.
What is your highest Strength product?
All products have their individual Strengths within the description
Why hasn’t my Order using rewards points shipped?
Orders placed using reward points will be shipped with the next paying order. #
How Do I Redeem reward Points
To turn points into a reward, you will need to log into the rewards panel on our site (either by logging into your customer account). Once logged in, you will need to open the rewards panel.
Then, click on Ways to redeem.
Is the Packaging Discreet
Our packaging is discreet and smell proof to ensure safe delivery